Castalkカスタマーセンター

Castalk provides an easy-to-use notification system to keep you updated and enhance your experience. Currently, Castalk offers two types of notifications: Announcement Notifications: General updat...

Castalk allows users to explore its features without signing in by offering a convenient Guest Mode. Here’s a step-by-step guide to help you navigate the app as a guest and switch to an official ac...

Note: Fortune teller is only applied for Japanese users.    1. Access Castalk app 2. Choose Video or Chat mode With Video mode Choose What is my fortune teller today?  Select topic you want ...

1. Navigate to "More" section on the menu bar > choose My wallet. 2. Click on view All to check all the transactions. You can check by type: Purchased, Spent.

1. Choose the Style and select which your Cast you want to buy a new outfit for 2. Choose outfit. Swipe left to see all options which have the number of points  Click the tick button at the cente...

1. Go to the Together tab and select your Cast you want to change the outfit. 2. From the Walking screen, please click tick button Please note that this change outfit is just supported for walkin...

With Castalk companions, you can enjoy a variety of engaging and supportive conversations, just like you would with a friend. Here are some types of conversations you can have: Casual chats: T...

1. Navigate to Home tab Tap on the Home tab located at the bottom of the screen. 2. Choose your favorite companion: Browse through the available companions and select your favorite one. 3. Tap...

Yes, Castalk companions can assist you during a call, just like a friend would. They can: Offer suggestions: Recommend things to make your call more enjoyable. Find resources: Help you locate musi...

1. Navigate to Home tab Tap on the Home tab located at the bottom of the screen. 2. Choose your favorite companion: Browse through the available companions and select your favorite one. 3. Tap...